Shipping Policy

At SpeechCoachShalando, we aim to ensure that your order is processed and delivered in a timely and secure manner. Physical products, such as paperback copies of The Heart of Public Speaking: A Business Owner’s Guide to Showing Up Live, In Person, and On Social Media with Confidence, are typically processed within 3 to 5 business days of receiving your order. Shipping is carried out via trusted carriers and delivery timeframes may vary depending on your location, carrier policies, and any unforeseen postal delays. We currently offer shipping within the United States, and for international inquiries, please contact us directly before placing your order.

Once your order has shipped, you will receive a confirmation email containing tracking information so you can monitor the progress of your delivery. Please ensure that your shipping information is accurate at checkout, as we are not responsible for items shipped to incorrect addresses. Digital products and resources—such as eBooks, downloads, or virtual coaching tools—are delivered via email or a download link immediately or within 24 hours of purchase. If you have questions about your order or have not received your product within the expected timeframe, please contact us so we can assist you.